Draft document
This policy explains what personal data SeekMyHeart collects, why, who can see it, how long we keep it and the rights you have. We aim to comply with the Nigeria Data Protection Act 2023 and related regulations.
Who we are
SeekMyHeart is the data controller for the personal data described here. Our registered company details and data protection contact will be published here before launch. Until then, you can reach us through the contact page.
What we collect
- Account details: email address, password (stored only in encrypted, hashed form), date of birth and confirmation that you are 18 or over.
- Profile information: display name, photos, gender, general location (city or state), relationship intention, bio, interests and optional lifestyle details.
- Matching information: your dating preferences and compatibility answers.
- Activity: likes, matches, messages, reports and blocks.
- Payments: plan, amount, payment status and references. Card details are handled entirely by our payment providers (Paystack and Flutterwave) and never reach our servers. For bank transfers, we keep the transfer reference and proof of payment you upload.
- Verification: if you choose to verify, the selfie you submit.
- Technical data: IP address, device and browser information, and security logs.
Sensitive information
Some information on a dating platform is sensitive, such as who you are interested in dating and, if you choose to share it, your religion. We collect it only with your explicit consent, use it only to provide matching, and you can remove optional sensitive details at any time.
Why we use your data
- To provide the service you signed up for: your profile, recommendations, matching and messaging (contract).
- To keep members safe, prevent fraud and enforce our guidelines (legitimate interests and legal obligations).
- To process payments and keep financial records (contract and legal obligations).
- To send service and security messages, and other updates only if you agree (consent, which you can withdraw).
Who can see your information
- Other members see your profile according to your privacy settings: your age (never your date of birth), photos, bio, interests and general location.
- Our staff see only what their role needs, such as a moderator reviewing a report. Every access to sensitive tools is logged.
- Service providers who host our systems, send our emails and process payments, under contracts that require them to protect your data.
- Authorities where the law requires it, or to protect someone from serious harm.
We do not sell your personal data.
International transfers
Some of our providers may process data outside Nigeria. Where they do, we use the safeguards required by Nigerian data protection law. Details of these providers will be listed here before launch.
How long we keep data
We keep your profile while your account is open. When you delete your account there is a short grace period, after which your profile, photos and messages are erased. Payment records are kept for the period required by tax and accounting law, and records of serious safety issues may be kept longer to protect other members. Verification selfies are deleted shortly after review.
Your rights
You have the right to:
- access your data and download a copy (from your account settings);
- correct inaccurate data;
- delete your account and data, subject to the records we must keep;
- object to or restrict certain processing;
- withdraw consent at any time, without affecting earlier processing;
- complain to the Nigeria Data Protection Commission.
Security
We use encrypted connections, hashed passwords, private storage for photos and documents, access controls and audit logs. If a data breach is likely to put you at high risk, we will tell you and the regulator as the law requires.
Children
SeekMyHeart is only for adults aged 18 and over. We delete accounts we believe belong to anyone younger.
Changes
If we make important changes to this policy, we will tell you in the app or by email before they take effect.